Q How do I pay for the service?

We use PayPal for the peace of mind of all clients, no credit card information needs to be shared.

Q How long does the process take?

Our turnaround times are 5 – 7 days for regular orders, with a 3 day express option available at checkout stage.

Q I didn't upload my full information during checkout, what do I do?

No problem at all. Just send the missed detail, along with your order number, to [email protected].

Q What do I need to provide for the service?

If you have an old resume, please upload the document upon check out, if not, send us a chat message through the ‘Let’s talk’ box below, or email [email protected] and we’ll supply you with a questionnaire to get you started.

Q What is a Certified Professional Resume Writer?

Each resume writing certification has its own set of rules and regulations and is granted by a professional career organization. Our writers all hold either CPRW or NRWA certifications.

Q Why should I hire a professional to write my resume?

In addition to the vast industry knowledge held by our highly experienced professional resume writers, we can free up your time to focus on sourcing the right roles for you. We’ll produce an outstanding resume, ready for submission to numerous positions of interest.

Q Who will be writing my resume?

Once we receive your resume and information, we offer a thorough review prior to assigning your project to the writer that fits your industry and has the most in-depth knowledge in your chosen career path.

Q What happens if I'm not satisfied with the completed resume?

We offer unlimited revisions for peace of mind. You can contact your writer to request changes and alterations to the drafts provided. We do understand that our services may not fit the needs of every individual and offer a 100% satisfaction guarantee. In the rare instances that a client isn’t 100% happy with the service provided, a full refund will be issued.